Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully to ensure you understand your rights and obligations.

Returns

We accept returns within 30 days of your order delivery date. To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • It must be in the original packaging.

  • Proof of purchase (receipt or order number) is required.

To initiate a return, please contact our support team at digitalsmartworld@outlook.com with your order number and reason for return.

Note: Customers are responsible for return shipping costs unless the product arrived damaged or defective.

Refunds

Once your return is received and inspected, we’ll send you an email notification. If approved:

  • Your refund will be processed and automatically applied to your original method of payment.

  • Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.

Late or missing refunds?
If you haven’t received a refund yet:

  1. Recheck your bank account.

  2. Contact your credit card company or payment provider.

  3. If you've done all of this and still have not received your refund, please contact us at digitalsmartworld@outlook.com.